Built for health systems
CMS is auditing all 550 Medicare Advantage contracts. Do you know what your payer directories say?
Payer directories are wrong about half the time. CMS enforcement is ramping up. Payers are writing directory accuracy liability into provider contracts. The question isn’t whether your directories have errors — it’s whether you can find and prove them.
Why it matters
A Senate Finance Committee study found ghost rates above 80% for mental health providers in Medicare Advantage directories. CMS is responding by auditing all 550 MA contracts in 2026, up from roughly 60.
Pain point
Payer directories show wrong taxonomy codes, outdated locations, and phantom providers — 50% error rates across the industry
Pain point
CMS is auditing all 550 Medicare Advantage contracts in 2026 and payers are pushing compliance liability to providers
Pain point
Cross-functional handoffs between credentialing, enrollment, revenue cycle, and provider ops create gaps nobody owns
Operating model
One workflow for the team. Enough payer specificity under the hood to make it real.
This is where the product earns its keep. The team gets a clear operating answer while the payer-specific work stays structured behind the scenes.
Get ahead of CMS enforcement
The REAL Health Providers Act mandates 90-day directory verification and 5-day provider removal by 2029. Payers are already writing accuracy liability into contracts. Rota gives you the proof trail before you need it.
Stop relying on memory
When finance asks why a provider can’t bill, the answer shouldn’t come from someone’s inbox. Rota captures every submission, acknowledgement, and payer response so the answer is in the system, not someone’s head.
Bridge the handoff gap
Credentialing, enrollment, revenue cycle, and provider operations all touch roster data. None of them own the full lifecycle. Rota creates one visible trail across teams instead of four separate tracking spreadsheets.
What your team gets
Field-by-field proof of what each payer’s directory actually shows for your providers
A compliance trail showing what you submitted, when it was processed, and what still doesn’t match
One operating view across credentialing, enrollment, and payer follow-through — instead of five spreadsheets
Next step
See how this workflow would map to your payer mix.
The right implementation path depends on where the pain shows up first. Start with the biggest blocker, prove the trail, then expand coverage.