Glossary
Shared language for a workflow that usually lives in tribal knowledge.
The glossary gives the site an SEO-friendly reference layer and gives blog posts a cleaner place to point when a term needs defining.
Why it matters
These starter definitions are intentionally short. The structure is designed for deeper entries once real content lands.
Term
Billing readiness
The point at which a provider can actually submit claims to a payer and receive reimbursement.
Term
Design partnership
Rota’s go-to-market model: a $15K, 6-month engagement where the customer co-builds the product.
Term
Competitive listing
When multiple employers' roster updates conflict for the same provider in a payer directory.
Term
Directory accuracy
Whether provider details in a payer's public directory match real-world provider information.
Term
Ghost directory
A payer directory listing that shows incorrect, outdated, or phantom provider information.
Term
Post-submission visibility
The ability to track what happens after a roster update is sent to a payer.
Term
Roster reconciliation
Comparing submitted provider data against what payer directories actually show, field by field.
Term
Payer confirmation
The moment a payer acknowledges that a roster update was received, processed, and loaded.
Term
Taxonomy code
A standardized classification code for a provider's specialty used in payer directories.
Term
Time to bill
The elapsed time from provider submission to a payer until they can actually bill for services.
Use this layer well
Every glossary term should create a useful path back into the site.
Pair each definition with a relevant article, a related solution page, and a contact path for teams who recognize themselves in the problem.